Parity Performance November 2016. Where does your city stand? – APAC

The degree of rate parity observed for hotels in APAC between brand websites and the OTAs clearly depict a stark variation by location, in the November 2016 report. The table below shows a snapshot. Cities Showing Highest Parity Compliance in APAC Cities Showing Highest Parity Violation in APAC Shanghai                3 star   91% Bali & Jakarta      4 star  …

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7 Quick Tips for your Hotel Pre-Opening in 2017

Are you opening a hotel soon? This New Year, adopt the correct prioritization approach in your hotel pre-opening roadmap. Image Credit: Bigstock Entering into the market with a brand new hotel comes with its own set of challenges and opportunities. After all, hotel business development and planning can be highly demanding, especially during the pre-opening phase. As a hotel general…

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Be the Revenue Management Hero of your Hotel

Expectations from the people working in the hospitality industry are always high and is growing even stronger every year. This need is very much driven by smart and over-demanding customer type this industry caters to. The shelf life of any trend, service or technology in the hospitality industry is very short. Before you could even realize, a competitive offering that…

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book directly

Hotels, Let’s Go Direct!

It is not an astonishing piece of news anymore that online bookings play a key role in the hospitality industry, bypassing the offline channel of bookings tremendously. The trend has definitely sharpened over the last few years, where 60% of all hotel bookings are now done digitally (failteireland). Having said that, Online Travel Agencies (OTAs) have become a dominant part of…

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Tips to Build Customer Loyalty for Your Restaurant

Have you ever tackled restaurant reputation management in your hotel before? Image Credit: Medialabs If your answer is yes, you would stand by me when I say that the task is complex but not impossible! The rise of mobile technology and social media, and the practice of leveraging them to influence purchasing decisions in restaurant reputation management, have become widespread…

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Summer Vacation And Online Booking

Systems Reliability, A Necessity for Hotel Operations: Part 2

Image Credit: Bigstock In the introduction post to Systems Reliability blog series, we discussed a high-level overview of the different types of systems and common challenges that we often hear from our potential customers. In this blog series, we will discuss one of the most frequently discussed issues which is a lack of integrations and interfaces. According to a study…

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Is Your Hotel United by Goals but Divided by Systems?

Image Credit: Mind Scale Almost all businesses have undergone a technology-driven revolution, and the hospitality industry is no different. Technology vendors have brainstormed adequate to offer a number of tools that have already transformed the way business is done in travel and hospitality industry, or the way that it will be done in the near future. The most common benefit…

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The Brilliant Hotelier: Face 2 Face with I Nyoman Astama, General Manager of the Bali Niksoma Boutique Beach Resort

Image Credit: Bali Niksoma Beach Resort, Indonesia A truly stylish beach-facing hideaway, the Bali Niksoma Boutique Beach Resort is all set to enrich your senses during your Indonesian getaway. This travel retreat is located in a serene and vibrant environment of the Legian beach, where soothing sounds of the sea usher you into calmness. Be it a romantic honeymoon, a…

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Systems Reliability, A Necessity for Hotel Operations: Part 1

Image Credit: Telegraph UK It´s no secret that in today´s fast-paced environment, hotels must have a multitude of appropriate systems in place to handle a wide range of functionalities. However, in order to make the most efficient and effective use of these systems, they must be reliable. Below is a list of the many systems that we are speaking of:…

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Is your Hotel Website Ready for Google’s Latest Mobile Updates

Image Credit: Take Over Marketing Revenue managers did you analyze if your customers are really happy? If yes, then your business is surely on the way to growth. Good news! The pride and success of any business lie in the kind of experience it is able to deliver to its customers. Interestingly, with fast evolving technology, the traveler community has…

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